Shipping & Delivery

We want your GIMMI goodies to get to you safely, smoothly and with as little fuss as possible.

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Where we deliver

GIMMI currently delivers within South Africa.

Orders are sent using a trusted courier service. Our current packaging and courier setup is designed around Aramex delivery.

Delivery time

Business days are Monday to Friday, excluding weekends and South African public holidays.

Delivery times are estimates and may occasionally be affected by circumstances outside our control, including courier delays, high order volumes, public holidays or delivery-area restrictions.

Order processing

Once your order has been placed and payment has been successfully received, we’ll begin preparing your order for delivery.

You’ll receive an order confirmation using the contact details provided at checkout.

Shipping costs

Shipping charges, where applicable, will be shown at checkout before payment is completed.

Any free-shipping offers or promotional delivery rates will be clearly stated on the GIMMI website at the time of purchase.

Delivery address

Please make sure your delivery details are correct and complete before placing your order.

• Recipient name
• Street address
• Suburb
• City or town
• Postal code
• Mobile number

GIMMI cannot be held responsible for delays caused by incorrect or incomplete delivery information supplied at checkout.

Courier delivery

Please ensure that someone is available at the delivery address to receive the parcel where required.

If the courier is unable to complete the delivery, further delivery arrangements may need to be made directly with the courier.

Tracking your order

Where tracking information is available, it will be sent to you once your parcel has been handed over to the courier.

Please allow a little time for tracking information to become active after dispatch.

Delayed orders

If your order has not arrived within the expected delivery timeframe, please contact us at hello@gimmi.co.za and we’ll help investigate it.

Please include your order number so we can assist you as quickly as possible.

Damaged parcels

If your parcel arrives visibly damaged, please take photographs of the packaging and the affected item as soon as possible and contact us at hello@gimmi.co.za .

We may require photographs or additional information to help us assess the issue.

Changes after placing an order

If you notice an error in your delivery details, please contact us as soon as possible at hello@gimmi.co.za .

We’ll do our best to assist, but once an order has entered the fulfilment or courier process, we may not be able to change the delivery address.